Mining Services

From Legacy to Leading Edge: How Fugro Marine Australia Slashed Work Order Time by 67% with Wasp AssetCloud Upgrade

Global geo-intelligence leader transforms marine equipment management with cloud-based modernisation

67%

FASTER WORK ORDER CREATION

20-40s

PER WORK ORDER (DOWN FROM 1-2 MIN)

Real-Time

CLIENT INFORMATION ACCESS

2–4

Weeks to Full Deployment

20-40s

PER WORK ORDER (DOWN FROM 1-2 MIN)

Real-Time

CLIENT INFORMATION ACCESS

About Fugro Marine Australia

Fugro is the world’s leading geo-intelligence and asset integrity specialist, collecting and analysing comprehensive information about the Earth and structures built upon it. Fugro Marine Australia provides marine site characterisation, geotechnical, hydrographic, and geophysical survey services to clients in the offshore energy, infrastructure, and marine sectors. With operations spanning the globe, Fugro relies on sophisticated asset management to track specialised marine equipment across multiple sites and projects.

IndustryMarine Geo-intelligence & Asset Integrity

Global PresenceOperations across 60+ countries

Solution ImplementedWasp AssetCloud (Upgraded from legacy Wasp)

Implementation PartnerTechnoSource Australia

20-40 Seconds

Average time to create a work order with Wasp AssetCloud
Previously: 1-2 minutes with legacy system – representing a 67% efficiency improvement

The Challenge: Outgrowing Legacy Systems

As Fugro’s operations expanded, their original Wasp asset tracking system while functional, could no longer keep pace with modern operational demands. The legacy on-premise solution created critical bottlenecks that impacted efficiency and client service delivery.

Critical Limitations of the Old System:

Limited User Access:

Restricted number of users prevented team-wide adoption and created information silos

No Multi-User Collaboration:

Inability to share simultaneous access meant workflow delays and coordination challenges

On-Premise Infrastructure:

Not cloud-based, limiting accessibility from field locations and remote sites

Delayed Client Information:

Inability to provide real-time asset and project information to clients impacted service delivery

Restricted Feature Set:

Legacy platform lacked modern capabilities needed for evolving operational requirements

Static Technology:

Fugro needed a solution that could scale with their global operations, provide real-time visibility to both internal teams and clients, and leverage modern cloud technology for enhanced accessibility and collaboration.

Strategic Imperative:

The Evaluation: Rigorous Assessment Process

Given Fugro’s operational complexity and global footprint, the evaluation process was thorough and comprehensive. The team assessed multiple enterprise-grade solutions to find the optimal fit.

Solution	Type	Key Consideration
Wasp AssetCloud	Cloud-based Asset Management	Upgrade path from existing Wasp investment
SAP Asset	Enterprise ERP	Integration with existing systems
Management	Mobile	SAP infrastructure
FEM (Fugro Equipment Management)	Custom Internal Solution	Proprietary system tailored to Fugro needs

Why Fugro Chose Wasp AssetCloud

After comprehensive evaluation against enterprise alternatives including SAP and internal custom solutions, Fugro selected Wasp AssetCloud for its unique combination of flexibility, capability, and value.

Configurable to Requirements: Flexible architecture allows extensive customisation based on specific operational needs without expensive development.

Cloud-Based Platform: Accessible from anywhere with secure, scalable cloud infrastructure—critical for global marine operations.

Real-Time Multi-User Access: Enables live data interaction and updates for improved responsiveness, collaboration, and decision-making across teams.

Continuous System Upgrades: Regular enhancements ensure the platform remains current with evolving technologies and user needs—no more static systems.

Reliable Technical Support: Dedicated TechnoSource support team available to assist with troubleshooting, maintenance, and user queries.

Cost-Effective Solution: Provides excellent enterprise-grade value with minimal operational overhead—significantly more affordable than SAP alternatives.

Scalable Architecture: Easily adjusts to growing operational demands without compromising performance—no limits on sites, assets, or transactions

Client Transparency: Real-time information delivery capabilities enable enhanced client service and project visibility

Decision Factor:

Wasp AssetCloud delivered enterprise-level capabilities with the flexibility and cost-effectiveness that heavyweight alternatives like SAP couldn’t match. The configurable architecture meant Fugro could adapt the system to their unique workflows rather than adapting workflows to rigid software.

Implementation: Smooth Transition with Expert Support

TechnoSource Australia managed the migration from Fugro’s legacy Wasp system to AssetCloud, ensuring continuity while unlocking new capabilities.

Implementation Highlights:

Smooth Overall Process: The upgrade was described as smooth, with only minor issues that were quickly resolved.
Data Migration: TechnoSource’s technical support team expertly handled the migration from the legacy Wasp system, preserving historical asset data and maintaining operational continuity.
Phased Rollout: Teams became fully productive within 1-3 months, with progressive adoption across different operational areas.
Work Order Module Configuration: Advanced configuration to support complex scenarios including multiple asset maintenance in single work orders and multiple tasks for individual or multiple assets.
Training & Adoption: Comprehensive training ensured teams could leverage advanced features like photo-aided asset identification and automated work order creation.
Ongoing Partnership: Continued excellent support from TechnoSource ensures the system evolves with Fugro’s needs.

Results: Measurable Efficiency Gains

Quantified Improvements: 67% Faster Work Orders

Manual creation previously took 1-2 minutes per work order. Automated creation via Wasp AssetCloud reduced this to just 20-40 seconds—a dramatic efficiency improvement that compounds across hundreds of work orders monthly.

Extensive Work Order Module Utilisation: Fugro leverages Wasp AssetCloud’s work order module heavily and extensively for their complex marine operations:

Multiple Assets, One Work Order: Efficiently manage maintenance for multiple assets simultaneously within a single work order
Multiple Tasks Per Asset: Track numerous maintenance tasks for individual assets or coordinate tasks across multiple assets
Complex Maintenance Workflows: Handle sophisticated maintenance scenarios that are common in marine equipment management
Customised Safety Reports: TechnoSource developed customised work order maintenance reports tailored specifically to Fugro’s requirements, providing minute-level detail on asset maintenance activities—essential for ensuring operational safety in marine environments

Comprehensive Benefits Achieved:

Time Saved in Asset Management: Automated workflows and streamlined processes significantly reduced administrative time
Enhanced Operational Safety: Detailed maintenance reports provided critical information needed to maintain safety standards in marine operations
Reduced Errors & Lost Assets: Enhanced tracking and photo-aided identification minimised asset misplacement and documentation errors
Improved Compliance & Audit Readiness: Complete audit trails and real-time data improved regulatory compliance for marine operations
Greater Staff Efficiency & Satisfaction: Intuitive interface and faster processes improved team productivity and morale
Cost Savings & ROI Achieved: Reduced administrative overhead combined with prevention of asset losses delivered measurable financial returns
Instant Asset Identification: Photo-aided asset listing enabled instant identification, enhancing accuracy and speed during project execution
Enhanced Client Service: Real-time information access enabled superior client reporting and transparency

Legacy Wasp System	Wasp AssetCloud
1–2 minutes per work order	20–40 seconds per work order
Basic work-order functionality	Advanced multi-asset / multi-task work orders
Limited concurrent users	Unlimited users
No shared access	Real-time collaboration
On-premise only	Cloud accessible anywhere
Delayed client information	Live client information
Static feature set	Continuous upgrades
Generic reporting	Customised safety-critical reports

Legacy Wasp System

1-2 minutes per work order
Basic work-order functionality
Limited concurrent users
No shared access
On-premise only
Delayed client information
Static feature set
Generic Reporting

Wasp AssetCloud

20-40 seconds per work order
Advanced multi-asset/multi-task work orders
Unlimited users
Real-time collaboration
Cloud accessible anywhere
Live client information
Continuous upgrades
Customised safety-critical reports

“

Keep up your excellent support to Fugro

-Woodie Montalbo

Senior Project Engineer, Fugro Marine Australia

Fugro highlights three key attributes that made Wasp AssetCloud the right choice:
Cost-Effective (excellent value with minimal operational overhead),
Flexible & Adaptive (highly configurable to align with specific workflows), and
Scalable Architecture (easily adjusts to growing demands without compromising performance).

Key Success Factors

Several factors contributed to Fugro’s successful transformation from legacy system to modern cloud platform:

Seamless Upgrade Path

Migrating from legacy Wasp to AssetCloud preserved institutional knowledge while unlocking modern capabilities.

Enterprise Flexibility at SMB Cost

Configurable platform competing with SAP at a fraction of the cost and complexity.

Cloud-Native Design

Built for modern workflows with real-time collaboration and anywhere access.

Transparent Pricing Model

Simple per-user licensing with no additional charges for sites, assets tracked, or transaction volumes.

Continuous Innovation

Regular platform upgrades ensure Fugro always has access to the latest features and security updates.

Expert Local Partner

TechnoSource’s 18+ years of Wasp expertise and excellent ongoing support.

Perfect for Marine & Energy Operations

Wasp AssetCloud is ideally suited for organisations like Fugro operating in marine, energy, and offshore sectors:

Multi-Site Operations: Track equipment across vessels, offshore platforms, and shore bases with cloud accessibility
Specialised Equipment Management: Manage complex marine survey equipment, ROVs, geotechnical tools with detailed specifications
Work Order Management: Create and track maintenance work orders in seconds with automated workflows.
Photo-Aided Identification: Visual asset identification speeds up equipment location and verification
Client Transparency: Provide real-time asset and project information to clients for enhanced service delivery
Compliance Tracking: Maintain calibration records, inspection schedules, and certification status for regulatory compliance
Mobile Access: Field teams can access and update asset information from vessels and remote locations
Scalable Architecture: Handle growing asset portfolios across expanding global operations

Modernise Your Asset Management

Join Fugro and hundreds of leading organisations across Australia and globally that trust Wasp AssetCloud for enterprise-grade asset tracking. Whether you’re upgrading from legacy systems or implementing asset management for the first time, TechnoSource Australia can help you achieve measurable efficiency gains.

Schedule Your Consultation

TechnoSource Australia

Exclusive Wasp Distributor for Australia & New Zealand Since 2011.

sales@technosource.com.au

www.technosource.com.au

Unit 23 / 85-91 Keilor Park Drive, Tullamarine, Melbourne, Victoria